A call center has two teams.
A call center has two teams. Each member of Team A was able to process 1/5 calls as compared to each member of Team B. If Team A has 5/8 as many number of call center agents as Team B, what fraction of the total calls was processed by Team B?
Answer/Solution
8/9
Steps/Work
Let team B has 8 agents, so team A has 5 agents
Let each agent of team B picked up 5 calls, so total calls by team B = 40
So, each agent in Team A picked up 1 calls, so total calls for team A = 5
Fraction for team B = 40/(40+5) = 8/9 = Answer = C
Let each agent of team B picked up 5 calls, so total calls by team B = 40
So, each agent in Team A picked up 1 calls, so total calls for team A = 5
Fraction for team B = 40/(40+5) = 8/9 = Answer = C